In customer service, a ticketing takes incoming customer requests for support and automatically generates a customer service ticket. CustomSoft customize ticketing system that work as a shared inbox for all your customers’ questions and concerns.
This way, no matter what channel the customer uses to contact the company-email, chat, Twitter, etc.-the support agent is always provided with a consistent ticket, making ticket management much easier for the agent to help the customer more quickly solve the issue to their satisfaction.
- Fully Customizable
- Scalable and Secure
- Venue Management
- Broker Management
- Seating Map Manager
- Event Manager
- Ticket Class Manager
- Ticket Items with flexible Tax options and reporting (Sales Tax, LET Tax, Local, County Tax)
- Agent Box Office (POS and Barcode Scanning)
- Comprehensive Reporting
- Promo Systems
- Delivered 500+ applications till date
- 15+ E-learning apps development experience.
- Achieved 100% client satisfaction
- 1000+ actual application user across the world.
- We work in USA, UK, Canada, and Australia and all over the world.
- Delivered successfully to 75 Business Enterprises, Educational Institutions and Universities.
Our customize application development for industries like: Healthcare, Real estate, Retail, hospitality, insurance, E-learning, E-commerce, Social media.
Contact us: Write us for free demo @: Info@custom-soft.com
You can visit our website @: http://bit.ly/2dfCXl1